21 Feb 2024

How to Replace Your Lost, Stolen, or Destroyed Canadian Immigration Documents

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Losing an important document can be stressful, especially when it's something as crucial as your Canadian immigration documents. Whether you're a newcomer to Canada or have been here a while, knowing how to replace these documents if they get lost, stolen, or destroyed is essential. Immigration, Refugees, and Citizenship Canada (IRCC) have a specific process for this, and here's a simplified breakdown to help you navigate it.

Understanding Immigration Documents

Firstly, it's important to know what counts as an immigration document, according to the IRCC. These are official documents issued by IRCC or Canada Border Services Agency offices, including:

- Work, study, or temporary resident permits

- Permanent resident (PR) cards

- Visitor records

However, if you need to update details on your Immigrant Visa and Record of Landing or Confirmation of Permanent Residence, this process won't apply. Instead, you'd need to request an amendment for those documents directly.

Steps to Replace Your Document 

If you've found yourself without your vital immigration document, here's what you need to do:

1. Get Informed: Start by reading the instruction guide to understand the process thoroughly. 

2. Download and Complete Forms: You'll need the Verification of Status or Replacement of an Immigration Document form (IMM 5009) and, if applicable, the Use of a Representative form (IMM 5476). 

3. Pay the Fee: There's a fee involved, which varies depending on where you're applying from. Make sure you check and pay the correct amount. 

4. Send Your Application: Once everything is filled out, signed, and paid for, mail your application to the appropriate address. You can send it via regular mail or courier/registered mail, depending on what's best for you.

- For regular mail, use:

  - Operations Support Centre (OSC)

  - P.O. Box 8784 STN T CSC

  - Ottawa, Ontario

  - K1G 5J3

- For couriered/registered mail, send to:

  - Operations Support Centre (OSC)

  - 365 Laurier Avenue West

  - Ottawa, Ontario

  - K1A 1L1

Wrap-Up

Losing your immigration papers can cause a small problem in your Canadian journey, but you can fix it. By following the steps outlined by IRCC, you can replace your lost, stolen, or destroyed documents and continue your Canadian adventure with peace of mind. Remember, staying informed and following the guidelines closely will make the process as smooth as possible.

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